Aeromexico is the flag carrier airline of Mexico and is based in Mexico City. If you have a booking with Aeromexico and due to some issues, you are not able to board the flight, whether it is a personal reason or an emergency, and want to cancel your flight. You should know about Aeromexico's cancellation policy before Cancelling the flight because every airline follows a different policy when it comes to the cancellation of the flight.
If you have purchased a refundable ticket, you can cancel your ticket within twenty-four hours, and you will get your full refund without any cancellation charges.
Suppose you don’t have a refundable ticket. In that case, Airline will charge a cancellation fee, and the remaining amount will be credited to your original payment method as per the cancellation policy.
The Flexible fare and premier fare tickets are treated as refundable tickets even if you cancel them after Aeromexico 24-hour cancellation policy. A cancellation fee may apply to your ticket.
If you cancel your flight after 24 hours, you will have to pay a cancellation fee which depends on the destination, ticket type, and Destination.
If you don’t show up on the date of departure to the Airpot, Airline will charge you under the No-Show policy.
The date of processing the refund amount is directly dependent on the payment method used by the passenger, as per the Aeromexico Cancellation Policy.
Suppose you purchased your ticket via credit card. In that case, the Airline will send the refund amount to the credit card company, and it generally takes 7-10 Business days, and the credit card company will update it in your statement.
If the ticket is canceled by Airline and they can’t provide you a flight within 24 hours, you will get the full refund without charges.
If the flight is canceled due to natural causes, then the passenger doesn't have to pay any fees and will get a full refund
If you cancel your ticket within three days of departure, you will have to pay the entire cost as a penalty. You will not get any refund in this situation.
You can get your refund amount to your original payment method or opt for the Aeromexico voucher for the same amount as the refund. The airline will e-mail the voucher and PIN to you instantly and can be used to book an Aeromexico flight with the voucher.
This article should help if you are looking for an Aeromexico flight cancellation policy.
You can contact Aeromexico customer care service if you still have any queries.